[Permanent] Claims Handler / Customer Service / Call Centre / Customer Care at

Location: Welwyn Garden City , Hertfordshire
Description:

Account Manager (Office Based)

Our client is currently seeking an Account Manager to join their expanding team in Welwyn Garden City. The successful candidate will be managing a variety of accounts across the UK.

Main Duties and Responsibilities:

Dealing with the accounts on a day-to-day basis developing and improving relationships
Ensuring all KPIs are hit and the clients are satisfied at all times
Responding to enquiries and drawing up new quotations
Analysing the accounts and identifying any potential cost savings and inform clients
Liaise internally with sales to ensure everything runs smoothly
Help identify and expand new opportunities/areas and savings

Ideal Candidate:

Strong communication and customer service skills
Be very numerical and analytical
Strong negotiation skills
Computer literate
Adaptable to change

The successful candidate will be contacted within 5 working days.

This vacancy is being advertised on behalf of Osborne Appointments who are operating as an employment business



Salary:£17000 – 18000/annum

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[Part Time] Call Centre/Contact Centre at

Location: Halifax, West Yorkshire
Description:

p>My client is looking for Customer Service and Claims Advisors, to work for a leading financial organisation based in Halifax.

As a Customer Service or Claims Adviser you will be responsible for dealing with inbound calls from our customers, resolving all customer enquiries within an agreed timescales and promoting our products and services

If you have strong customer service skills, are highly organised, have experience in dealing with challenging situations and thrive under pressure, this could be just what you’re looking for.

Training is held over Monday to Friday between 9am and 5pm. Once training is completed you will then work 35 hours each week during the opening hours of Monday to Friday 8am to 6pm and Saturday am shifts.

Benefits

Salary from 13,162 – 14,000

22 days holiday

Healthcare cover

Discounts on all home insurance

On-Site Gym

On-Site Canteen

Opportunity to buy and sell holidays

Free Bus from Halifax Town Centre, Railway & Bus Station, Sowerby Bridge, Brighouse

These are great opportunites so apply now for more information by sending your CV to



Salary:£13000 – 14000/annum

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[Permanent] Customer Service Executive at

Location: Leicester, Leicestershire
Description:

Claims Handler / Customer Service / Call Centre / Customer Care (Insurance)

Leicester

Salary 16,000 – 20,000 + Benefits including; flex time, contributory pension scheme, private medical, life assurance, childcare vouchers, discount voucher scheme

Our client is a rapidly expanding company that is dedicated to providing a bespoke claims solution with the highest quality customer service.

Looking for a new career in the insurance industry?

Due to successful expansion, our clients specialist Subsidence Management Services division, require additional Subsidence Claims Handlers at their Leicester office.

You will need to be an excellent team member working towards business and team objectives, responsible for your own caseload. You will have some experience in the insurance environment and or previous customer service experience. You will preferably have knowledge of subsidence claims but other insurance related experience will be considered. You will have already developed excellent communication skills and will have a good knowledge of Microsoft Word, Excel and general IT skills. They expect you to work in an efficient manner having good time management and organisational skills.

IMPORTANT NOTE PLEASE READ:

After forwarding your CV for this position, you will receive an email from networx that requires action in order for us to submit your details



Salary:£16000 – 20000/annum

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[Permanent] Italian and Spanish Customer Care Representative at

Location: Southampton, Hampshire
Description:

Excellent opportunity for Sales Advisors to join a rapidly expanding team in Southampton….



We are looking for full and part time staff to start immediately to work for one of the UK’s leading property companies.



You will be working to targets to maximise sales over the telephone. You will not be targeted on amount of calls or duration however they do expect quality of production.



We are looking for candidates that have obtained education up to GCSE level to include English and Maths, are computer literate with excellent telephone manner.



Experience with sales either within retail or office environment is essential.


Salary:£15000 – 20000/annum

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[Permanent] Account Manager at

Location: Kettering, Northamptonshire
Description:

Our Kettering based Client is looking for German speaking Customer Service Advisors to join their expanding team.

This is a permanent position starting ASAP.

You will be working 37.5 hours per week and have the opportunity to take 23 days holiday per year, alongside numerous other company benefits including a bonus scheme if targets are met.

To be considered for this position you need to have excellent customer service skills; be able to speak and write German; whilst having computer literacy that will enable you to input data efficiently.

This is a great opportunity for someone wanting to develop their skills within the customer service sector.

This vacancy is being advertised on behalf of Osborne Appointments who are acting as an Employment Business



Salary:£

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[Part Time] Temporary Contact Centre Adviser at

Location: Ashford, Kent
Description:

Our prestigious client has a superb opportunity for an Italian and Spanish Customer Care Representative.







You will be providing first class customer service to their external clients.







You will be responding to and resolving customer enquiries, regarding products and services in order to ensure and exceed customer satisfaction.







Duties will include:



Provide overall internal account management, whilst facilitating a central link between the client, Operations and Sales Team in order to ensure the client’s needs are met in the most efficient and cost-effective manner.



Receive and enter product orders into the systems.



Confirm pricing, inventory availability, and ship date information.



Interpret and analyse client schedules and prioritise orders as appropriate. Coordinate with Operations (planning) to pass on forecasting/market intelligence relevant to planning and stock issues.



Respond to customer requests and enquiries (via telephone, facsimile, and e-mail) on products and services.



To cover for colleagues while they undertake training or are on holiday



Administrative tasks such as data cleansing, filing etc.







Main Attributes



Excellent team player



Adaptable and flexible



Ability to work under pressure and deal with ambiguity



Excellent communication skills



Customer service



Fluent English, Italian and Spanish



Excellent attention to detail



Knowledge of SAP would be advantageous





Office Angels is an Equal Opportunities Employer, and works as a Recruitment Agency for Permanent vacancies.


Salary:£19000/annum

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[Contract] Evening Customer Support Assistant at

Location: Surrey, South East
Description:

Team leader – Customer Service

To manage the day to day activities of the internal sales team to ensure the satisfactory completion of customer orders and proactive generation of sales in Europe within the framework of the annual business plan. To manage designated key accounts in all business sectors with a view to developing and growing sales

Key Responsibilities

Management of 4 direct reports

Improve customer services in cooperation with CS Manager with:

Faster response times

Accurate and appropriate information

Consistent approach

Develop a proactive sales effort within the internal sales team by ensuring that quotes are entered and followed up from database and effective communication with the customer is maintained

Involvement in SAP implementation project and become SAP Superuser for department.

Manage agreed customer accounts

Manage any direct selling activities in customer services team

Review and assess the current working methods to enable continuous improvement alongside CS Manager

Processing of Credit Notes

Develop good working relationships with Area Sales Managers

Develop and train the internal sales office employees

Develop improved communications in regard to the quality management systems – drive Customer Complaints to ensure resolution within agrees SLAs

Be first point of escalation for daily operational issues, including attending daily ops meeting and resolving issues with other department managers

Deputise for CS Manager as required.

Knowledge/Experience/Skills Required.

Good communication skills (both written and verbal)

Excellent management skills

Ability to learn and improve oneself

PC literate including latest packages especially spreadsheets

Ability to understand the sales process and make improvements

Experience in SAP would be useful

Ability to prepare quotations and handle customer complaints

Motivational leader

This role is based in Camberley and offers excellent prospects Salary of circa 28,000 +

Contributory Pension

25 Days leave

37 Hour week



Salary:£28000/annum + benefits

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[Part Time] German Customer Care Adviser at

Location: Poole, Dorset
Description:

An opportunity has arisen for a Customer Service Administrator to join Honeywell Analytics in Poole, Dorset.

Honeywell Life Safety (HLS) is a strategic business unit in Automation and Control Solutions (ACS). HLS innovates to protect and save lives worldwide every day. It is a global leader in many growing industries, including commercial fire systems, smoke and gas detection, personal protective equipment (PPE), and home and hospital patient monitoring. Its quality products, integrated system solutions, and services make life safer, more comfortable, more secure, and more productive in every corner of our world. You can find leading-edge HLS technology in the products, software, and solutions all around you, including at airports, hotels, healthcare institutions, business centres, stadiums, industries, and schools.

Principle responsibilities of the role include:-

Acting as responsible contact for all customer demands/questions, pro-actively handling customer complaints and working closely with the Customer Service Management group based in Switzerland.

Being the first point of contact for customers to ensure customer requirements are fully understood to facilitate efficient order entry in the Customer Service Department. Be aware of open orders and ensure customers are proactively informed of potential delays.

Ensuring all new or amended customer master data information is passed to the appropriate department.

Making sure incoming telephone calls are answered with minimum delay Ensure all incoming customer requirements are validated within the same day of receipt.

Ensure price enquiries/quotes are responded to within a timely manner.

Supporting Credit Control Department, Sales Manager, PATS (Product, Application and Training. Specialist) and Marketing with logistical coordination of internal and external customer events.

Qualifications/Skills

‘A’ level qualification or equivalent.

GSCE in Maths and English (A-C) or equivalent

Computer literate

Experience working in: a customer facing role, preferably Customer Service or Inside Sales in an international work environment a technical support/manufacturing environment would be an advantage.

Experience using recognised ERP systems and understanding ERP system business processes.

Experience in data entry or data validation.

The ability to work under own initiative along with excellent communication skills (written and oral).

Honeywell is an Equal Opportunity Employer, Honeywell is committed to a diverse workforce



Salary:£

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[Permanent] Customer Service Administrator at

Location: Surrey, South East
Description:

Evening Customer support Assistant – 8ph – 6 month contract – Camberley

Our client is looking for a customer support assistant to join there team in the evenings from 5pm 8pm and also on Sundays 10-4 to assist in managing the needs of prospects and customers.

Responsibilities:

Organise work, planning and prioritising tasks and making and supporting decisions to ensure department objectives are achieved.

Positive, friendly and flexible approach, demonstrates commitment and initiative.

Understands role and responsibilities.

Excellent telephone techniques, dealing with calls both diligently and professionally.

Exceeds customers expectations through maintaining an up to date knowledge of the competition and actively promoting the products and services of the company.

Accurately monitors and completes department administration.

Are you available immediately????

To be considered for this role you must live within 10 miles of the company location

Apply now for more information

Due to a high response rate to this advertisement, only suitable candidates will be contacted regarding this role.

Does this sound like a fantastic opportunity but just not quite right for you? Maybe you know someone who is looking for new and exciting position that you think may be interested in this role? If so, RECOMMEND A FRIEND to Mulberry Recruitment and when they are placed successfully, you will receive a voucher for 20 to spend at a store of your choice



Salary:£8/hour

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[Part Time] Charity Fundraiser x 4 at

Location: northampton, Northamptonshire
Description:

We are looking for bubbly outgoing people!

This is an excellent opportunity to work in a friendly vibrant team.

You will be working in a team making outgoing calls, it is not a hard sales environment so friendly manner is appropriate.

No real sales experience is necessary but you must be outgoing and a positive person to fit in to the already very successful team.

If you match the below this job may be for you:

Friendly

Excellent social skills

Great communication via telephone

Motivated

Confident

Bubbly

Outgoing

if you think you have what is takes please forward your CV and tell us why you are the one for the job!

We will be conducting telephone screening prior to registration to ensure your telephone manner is of high standard.

This vacancy is being advertised on behalf of Osborne Appointments who are acting as an Employment Business



Salary:£7.80 – 8.50/hour

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[Permanent] English - Danish Translator at

Location: Cambridgeshire, Cambridgeshire
Description:

Our client is an established specialist localization/translation company. They employ 150 full-time staff at their headquarters in Cambridge (UK), Barcelona (Spain), Montpellier (France), Munich (Germany), Bologna (Italy) and Brno (Czech Rep.). They provide localization services to some of the best-known companies around the world and are proud of their high staff retention rate.

Due to continued success they are enjoying continual growth and are always looking for talented translators. They currently have a vacancy for a English – Dutch Translator to work in their Cambridge base.

The ideal Candidate must… – Be an English to DUTCH translator – Be computer-savvy and interested in new technologies. – Have a degree in Translation / Modern languages. – Have a minimum of one year professional experience.

If you enjoy a challenging, busy environment that is dedicated to quality and professionalism, and would enjoy working in a thoroughly international atmosphere and modern offices in some of the nicest places in Europe then please apply below



Salary:£20000 – 27000/annum (DOE

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[Permanent] Customer Service & Claims Adviser at

Location: Milton Keynes, Buckinghamshire
Description:

Do you have previous Customer Service experience from one of the following backgrounds:br> Retail

- Contact Centre

- Customer Service environment

- Banking or a Financial Services Organisation?



Are you available to commit to a 3/4 month contract to start at various weeks in August?



Can you work 40 hours between Monday – Friday 9am – 5.30pm & a Saturday morning on a rota basis (with time off in the week)



Would you pass a credit check?



If the answer to the above is YES, then we would like to hear from you.



Dealing with general banking enquires over the telephone and therefore excellent customer service is paramount.

This is initially a 3 or 4 month contract and you should therefore be available immediately.



As this is starting as a 3 month contract you should ideally have no holidays or other commitments that may affect employment. All candidates that are requested to attend registration, must be able to supply the following:-



British/EEC Passport or relevant working documentation

x2 Proofs of home address dated within the last 3 months

Details of references to cover the last 3 years

Details of home address to cover the last 5 years

You must also hold a bank account in your own name



Please apply for this vacancy with your updated cv



Salary:£7.40/hour

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[Part Time] French Customer Care Adviser at

Location: Cambridgeshire, Cambridgeshire
Description:

Our client is an established specialist localization/translation company. They employ 150 full-time staff at their headquarters in Cambridge (UK), Barcelona (Spain), Montpellier (France), Munich (Germany), Bologna (Italy) and Brno (Czech Rep.). They provide localization services to some of the best-known companies around the world and are proud of their high staff retention rate.

Due to continued success they are enjoying continual growth and are always looking for talented translators. They currently have a vacancy for a English – Danish Translator to work in their Cambridge base.

The ideal Candidate must… – Be an English to DUTCH translator – Be computer-savvy and interested in new technologies. – Have a degree in Translation / Modern languages. – Have a minimum of one year professional experience.

If you enjoy a challenging, busy environment that is dedicated to quality and professionalism, and would enjoy working in a thoroughly international atmosphere and modern offices in some of the nicest places in Europe then please apply below



Salary:£20000 – 27000/annum (DOE

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[Contract] Customer Service x 45 at

Location: REdhill , Surrey
Description:

Customer Service Executive

Salary: 18000 23000

Start date: ASAP

Location: Redhill

Out client is a leading tax & VAT solutions company based in Surrey. They are currently seeking 2 sales executives to go out and generate new business across the UK & Internationally. They are seeking a dynamic & motivated individual to join their rapidly growing sales team.

Key Responsibilities:
Customer Service
Account Management
Generate relationships with Key decision makers
Upgrade & enhance existing service to clients

Key Skills:
Very strong communication skills
Excellent written & verbal English
Understanding of the retail sector is an advantage
Ability to work as an individual & as part of a team successfully

Please only apply to this role if you meet the above minimum requirements



Salary:£18000 – 23000/annum

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[Permanent] German Speaking Customer Service Advisors at

Location: Northamptonshire
Description:

We are looking for bubbly outgoing people!

This is an excellent opportunity to work in a friendly vibrant team.

You will be working in a team making outgoing calls, it is not a hard sales environment so friendly manner is appropriate.

No real sales experience is necessary but you must be outgoing and a positive person to fit in to the already very successful team.

If you match the below this job may be for you:

Friendly

Excellent social skills

Great communication via telephone

Motivated

Confident

Bubbly

Outgoing

if you think you have what is takes please forward your CV and tell us why you are the one for the job!

We will be conducting telephone screening prior to registration to ensure your telephone manner is of high standard.

This vacancy is being advertised on behalf of Osborne Appointments who are acting as an Employment Business



Salary:£7.80 – 8.50/hour

Apply For This Job Now!

[Permanent] Call Centre Agent at

Location: Milton Keynes, Buckinghamshire
Description:

Do you have previous Customer Service experience from one of the following backgrounds:-

- Retail

- Contact Centre

- Customer Service environment

- Banking or a Financial Services Organisation?



Are you available to commit to a 3/4 month contract to start at various weeks in August?



Can you work 40 hours between Monday – Friday 9am – 5.30pm & a Saturday morning on a rota basis (with time off in the week)



Would you pass a credit check?



If the answer to the above is YES, then we would like to hear from you.



Dealing with general banking enquires over the telephone and therefore excellent customer service is paramount.

This is initially a 3 or 4 month contract and you should therefore be available immediately.



As this is starting as a 3 month contract you should ideally have no holidays or other commitments that may affect employment. All candidates that are requested to attend registration, must be able to supply the following:-



British/EEC Passport or relevant working documentation

x2 Proofs of home address dated within the last 3 months

Details of references to cover the last 3 years

Details of home address to cover the last 5 years

You must also hold a bank account in your own name



Please apply for this vacancy with your updated cv.


Salary:£7.40/hour

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[Part Time] Bubbly Customer Service people wanted at

Location: Stevenage , Hertfordshire
Description:

Temporary Helpline Operator vacancies x 4

6 month contract

35 hrs per week (on a rota basis) Mon to Sat

Department operates from 6am to midnight, shifts will be notified well in advance and will be between the hours of 8am 8pm (Monday to Friday Saturdays are 9am 4pm)

Main Duties and Responsibilities:

Display empathy and understanding whilst dealing with customers enquiries
Identify customers needs and requirements and provide them with full and accurate product and underwriting information
Assist department in achieving call service standards
Ensure all customer details are checked on every call
Updating relevant client information on the database
Acting with honesty, integrity and responsibility to policyholders and colleagues
Participate in personal development through call coaching and one to one training ensuring that your goals and objectives set
Demonstrate a positive and flexible approach to work within the department

Experience and Personal Attributes Required

Customer focused
Confident telephone manner
Excellent listening, interpersonal, written, numerical and keyboard skills
Ability to work as part of a team and on own initiative
Previous experience working within a call centre environment

Successful candidates will be contacted within 3 5 working days

This vacancy is being advertised on behalf of Osborne Appointments who are operating as an employment business



Salary:£15000 – 15500/annum

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[Permanent] Team Leader - Customer Services at

Location: Cardiff, Wales
Description:

Office Angels have been successfully placing temporary candidates with this client for the last 12 months and we are currently looking for additional staff to join this thriving team!



This role is 90% on the telephone and 10% administration. Your main responsibility will be to call customers and enquire as to the level of service they have received and deal with any queries and issues they may have.



We require candidates with a strong customer service background, applicants must have a confident telephone manner and be meticulous in their approach.



If you are interested in this opportunity send your CV to Office Angels TODAY!



Due to the volume of responses we anticipate in receiving for this position unfortunately we will only be able to contact successful applicants. If you have not heard from us within 5 days please assume your application has been unsuccessful on this occasion.








Salary:£6/hour

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